Live Manual pricing
Operational benefits
The benefits of using Live Manual can be calculated in operational terms - the target is a 1% improvement in performance through our considered expert advice on any of your Genesys applications. This will cover your investment easily; and it does not stop there, as your organisation becomes more experienced you will see even greater gains in the future based on the continued support Live Manual offers your organisation.
Live Manual pricing is available as two packages - Standard and Premium:
Standard Live Manual Package
- Support for two nominated users
- Full member access to ProtoCall One website for all product areas
- Average of 5 enquiry requests per month (tokens)
Premium Live Manual Package
- Supports four nominated users
- Full member access to ProtoCall One website for all product areas
- Average of 10 request tokens per month
- One day on-site assistance – option for additional days available
Promotional Offers
We currently have a range of offers for Live Manual users:
- Subscription to either Standard or Premium for 12 months in advance is eligible to a 10% discount
- For increased flexibility, renewal of a quarterly subscriptions is also eligible for 10% discount providing membership is continuous
- Live Manual members are also eligible for 10% discount off all ProtoCall One Training Workshops
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