ProtoCall One Partners
One of the main factors behind the success of Protocall One is a strategically selected, diverse partner network. Working with specific technology vendors allows us to offer our customers best-in-class technology solutions.
Genesys, a subsidiary of Alcatel-Lucent, is the number one provider of
contact centre software solutions and provides the leading open standards voice platform. Genesys enables companies to deliver superior contact centre service. The Genesys Customer Interaction Management suite captures, routes, reports, and analyses voice, email, and other communications to ensure that customers are quickly connected to the best available resource - the first time.
Attensity offers an integrated suite of easy-to-use business applications for customer experience management, which use patented semantic technologies for analysing, interpreting and automatically processing the growing volume of unstructured data. Protocall One uses these tools for
social media monitoring, analysis and response. This gives our clients the ability to build more effective relationships with their customers, by allowing them to make fully-informed decisions based on all available intelligence across multiple media and channels.
< Back To Top
Contact Us
